Energyworks

The Energyworks single point of contact (SPOC) project will be a partnership between Citizens Advice Brighton & Hove (CABH) and Brighton & Hove Energy Services Coop (BHESCo) to help all city residents in fuel poverty. All energy advisers will be trained to City & Guilds Level 3 Energy Awareness. The SPOC will be embedded in the widely used Energyworks service in Brighton & Hove and will be accessed through a central telephone number, digital, advice drop-ins at Citizens Advice at Hove Town Hall, and via community outreach workshops. The Energyworks webpage will have dedicated and up-to-date information on all local and national energy schemes to help reduce fuel poverty. 3,439 clients will be advised over the course of the project and 382 home visits will be undertaken over 2 years.