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The project aims to deliver high quality energy advice to vulnerable older people living in Scarborough and Ryedale in, or at risk of, fuel poverty. They will work closely with local authorities, voluntary and health sectors, housing providers and statutory services to reach over 1,500 households.
The project will include a Warm Room provision; a space for people to stay warm during colder months thus reducing home energy costs, at three locations. Energy advice will be delivered through a combination of home-visits and at their office locations, advice will include: maximising income; dealing with fuel debt; getting better deals when market conditions allow; resolving disputes; referrals to energy efficiency programmes; priority services registration; support to reduce energy usage.
They will also create an Energy Hub to coordinate activity and knowledge share with other local organisations.