Energy Wise

The project will offer comprehensive advice and support for energy customers in vulnerable situations by helping them to manage their energy accounts, budget effectively and enhance their income by securing benefits entitlements.

The service will be delivered by three new energy advisers providing information and training events, one-to-one advice. The advisers will also be trained as ‘Money Buddies’ to ensure clients have sound home budgeting skills.

The project will be delivered through a partnership with up to ten organisations across the city, serving communities that experience high levels of economic disadvantage to ensure good referral networks are established.