Energy Advice for Vulnerable Households

They aim to support vulnerable households across rural East Riding and urban Hull. East Riding is a large rural area with over 152,000 households, high unemployment (24%), limited public transport, and mostly seasonal or low-paid work. Hull, by contrast, is a densely populated city of 115,500 households, with 27% unemployment and significant deprivation. Both areas rank among the most deprived in the UK. 

The project will address fuel poverty, energy debt, and barriers to advice through a mix of in-person outreach, home visits, and tailored workshops and telephone advice. 

As a trusted advice organisation in the area, they will deliver:

• Personalised energy advice, including energy efficiency and low-carbon technology.
• Support with energy debt and income maximisation.
• Run energy-themed workshops, including digital tools and literacy.
• Host drop-ins in community settings (GPs, libraries, food banks).
• Train partners and volunteers to provide peer support.
• Refer clients to wider advice services (e.g. debt, welfare, housing).