Bright Futures and Warm Homes

This is a 12-month initiative providing free, impartial, and practical energy advice to refugee, asylum-seeking, and migrant households in vulnerable situations across West London boroughs including Hounslow, Hillingdon, Harrow, and Ealing. 

The project aims to reduce fuel poverty, improve energy efficiency, and build long-term resilience for households struggling with rising energy costs and complex energy markets. Many beneficiaries live in poor-quality housing, face language and digital barriers, and are unaware of available energy support schemes. Advisors will support 600 households to manage energy accounts, reduce consumption through behavioural change, and access grants. 

Advice will consist of one-to-one sessions, group workshops, and outreach delivered at Afghanistan and Central Asian Association’s Centre, community hubs, and local foodbanks. Workshops will cover energy efficiency, managing energy debt, carbon monoxide safety, and wellbeing and financial management. Delivery will be flexible, with sessions offered in person, by phone, and online to ensure accessibility. 

The team will partner with Citizens Advice and Groundwork London (Green Doctors) to refer for specialist support. The project aims to have lasting impact by improving financial resilience, reducing stress, and creating warmer, healthier homes for refugee and migrant families.