Energy Redress Funding - Round 9 Outcome

The following projects have been successful in securing funding in round 9 of the Energy Redress Scheme to deliver projects across Great Britain.

Birmingham Disability Resource Centre

The Warm, Safe and Sound Programme will continue to support disabled people and those with long-term health conditions, who are at risk of (or are living in) fuel poverty. This project will take a holistic approach, using the social model of disability to look at the barriers faced by each household, empowering disabled people to take control of their energy usage and finances.


Affordable Warmth Advocacy is a regional two-year energy advice service designed to meet unprecedented need for in-depth support, anticipated to increase in coming years. Three qualified caseworkers will provide capacity to empower clients to have skills/tools to tackle fuel poverty’s root causes as well as delivering immediate energy-related crisis support. Delivery will be by telephone, email, casework, online sessions, with home visits and community events where safe to do so.

Croydon BME Forum 

Healthy Homes for all is a project to increase awareness of domestic energy issues and reduce the risk of fuel poverty amongst harder to reach and BME communities, likely to be disproportionately affected by the impacts of covid-19, and more at risk of self-disconnection. The project will fund a full-time qualified energy advisor for a year who will use existing networks to deliver talks, training sessions and one-to-one support for residents in person, by telephone or virtually.

Elderpark Housing Association

Through the recruitment of three energy advisors, the Govan Energy Advice Service will provide direct practical help to vulnerable households across the Govan community of Glasgow. This project will offer support to prevent fuel poverty, tackle fuel debt, access best value tariffs and reduce household energy consumption through better energy usage.

Energy Projects Plus

Warmth for Health will provide energy efficiency, fuel poverty, and grant advice to all households, and deeper support and handholding to clients needing repair/replacement of the measures not supported through ECO.  

Marches Energy Agency

Warmer Derby & Derbyshire 2 will build on our local, independent energy advice service, providing basic energy advice, more intensive support for complex problems around high energy costs/ billing issues/ debt/ income maximisation via an experienced, qualified and independent energy advisor or benefits assessor.   

National Energy Action (NEA)

A Warm Welcome will identify expectant mothers and families with young children with a low income to provide energy advice and support to families to manage their energy bills, keep warm and keep the lights on, advice about support available and what to do in fuel debt.

National Energy Foundation (NEF)

Better Housing Better Health will provide 1500 vulnerable households with expert advice, in depth-support and end to end case management. It will deliver 60 online training events, aiming to educate 360 local stakeholders on fuel poverty, cold homes and energy efficiency with a network of 20 ‘warmth champions’ who will be provided with additional support and training and will be situated amongst local community hubs, providing a trusted voice on available support.

Research Institute for Disabled Consumers

This project will investigate how inclusive and accessible switching websites and services are for disabled and older users, whether they meet particular needs and enable informed choice, or act as a barrier to people accessing the best energy deals and services.

Severn Wye Energy Agency

This project is an opportunity to work with vulnerable communities who often experience barriers to accessing energy services and managing their energy. Training will be provided to staff and volunteers of our partners and reciprocally our energy staff would benefit from training from each group to improve the service we provide.

Further information on the projects funded to date can be found on the Energy Redress Scheme website.

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