Energy Redress Funding - Round 11 Outcome

The following projects have been successful in securing funding in Round 11 of the Energy Redress Scheme to deliver projects across Great Britain. A total of £2,207,992.36 was awarded in this round. The grant recipients include the following.

Aberfeldy Parish Church
Perth & Kinross (one ward)

Warm Connections provides a free, impartial energy advice service to households in Aberfeldy and the surrounding area, where there is a predominance of rural, off the gas grid households. The main aims of the project are to give advice ranging from behavioural changes through to signposting to grants and loans, and securing emergency financial support for those in fuel debt, raise awareness of home energy use, mental wellbeing and climate change by informing and educating the general public about actions that can be taken and support which is available. 

Lochaber in the Highlands

Lochaber Affordable Warmth Service, led by ALIenergy, in partnership with Home Energy Scotland (HES) and in collaboration with a range of local organisations will tackle the challenge of delivering an affordable warmth advice service for the diverse communities of Lochaber with a particular focus on off-gas households including social tenants, private tenants and homeowners. Households will be supported via an experienced Home Energy Advisor to extend comprehensive support to the vulnerable and often isolated households across this large and challenging area of the West Highlands of Scotland.

ateb Group
Pembrokeshire & West Carmarthenshire

Save Energy Save Money will address fuel poverty and promote better awareness of home energy efficiency to empower vulnerable people living in the remote rural communities of Pembrokeshire and West Carmarthenshire to deal with their energy bills and household income more effectively and find ways to save money. This will be achieved by delivering one-to-one tailored energy advice sessions and ongoing casework for complex issues.

Bournville Village Trust

Birmingham Fuel Poverty Alliance partnership will work with people on multiple complex social and economic needs around poverty, housing, domestic abuse, digital inclusion as well as fuel poverty. Ten energy advice advocates with Energy Efficiency training will deliver advice and advocacy, raising awareness of the help among people who are newly at risk of fuel poverty due to the economic and social impacts of Covid-19.




Centre for Sustainable Energy
Bristol and North Somerset

The WHAM project (Warmer Homes Advice and Money) will support Bristol and North Somerset’s most vulnerable residents – giving advice on energy, money and benefits, and carrying out home repairs. It will ensure those in fuel poverty and whose health or circumstances make them vulnerable to a cold home can freely access support of Bristol and North Somerset’s leading organisations tackling all aspects of fuel poverty.

Groundwork London
London Boroughs of Kensington & Chelsea, Hammersmith & Fulham

COMFORT (Collaboration to minimise fuel consumption for residents in west London) will enable the growth and development of a successful partnership between Groundwork London, two Local Authorities and numerous other local community partners, to support the most vulnerable/fuel-poor households in west London. Through a combination of high-quality energy-advice home visits, online/telephone consultations and frontline training, energy advisors will directly support 1,350 fuel-poor households, benefitting around 6,255 residents. COMFORT aims to improve the energy-efficiency of homes and help vulnerable energy consumers to better represent their interests in the energy market. 

Habitats & Heritage
London Boroughs of Merton, Richmond and Wandsworth

South West London Energy Advice Partnership (SW Leap) is a new energy efficiency advice service for vulnerable consumers that offers home energy visits, telephone, email and online advice and conducts outreach visits to talk to users of community centres and other local service providers. All advice given is recorded and estimates of the financial savings and carbon reduction impact of the service are made. Volunteers are trained to give energy advice and gain work experience, giving them practical skills to assist in entering the expanding green jobs market.

Macmillan Cancer Support
GB wide

Tackling fuel poverty caused by cancer will provide an Energy Advice Team to support people with cancer by giving energy savings advice. There will now be an additional team of Advisers who assist both with energy advice and household income maximisation (ie claiming benefits or securing grants) to reach a wider range of vulnerable people and provide a 'one-stop' approach to improving the household financial situation and keeping homes warm. This expert team now take referrals not only from the Macmillan telephone helpline and also from Macmillan health professionals working in local communities and hospitals.


Round 11


North Devon

Warmer Homes North Devon will work to support vulnerable patients with health issues and those more at risk from the impacts of Covid-19 which could be made worse by living in a cold home. It will provide one-to-one in-depth personalised energy advice to patients, when they are at their most vulnerable and may have energy related money issues or risk living in a cold and damp house through a Warmer Homes Advisor and volunteers who will work alongside hospital discharge teams, working as part of ‘help returning home’ schemes to provide patients with energy advice, home visits and case work for those needing extra support.

Research Institute for Disabled Consumers
GB wide

Enabling Inclusive Innovation and Sustainable Choice will combine Research Institute for Disabled Consumers (RiDC) and Energy Systems Catapult (ESC) resources, skills and knowledge to provide strategic new research and assets to support the development of innovative, accessible smart and low carbon energy products and services, and inform consumer and policymaker decision making. Disabled and older consumers and a newly formed Living Lab test resource of 50 homes, will take part in a programme of six insight and test evaluation projects, including co-design workshops, accessibility and usability evaluations and mystery shopping. All research findings will be reviewed with cross-sector stakeholders and consumers to jointly develop action plans for solutions.

Ryecroft NRC
Walsall, West Midlands

The Energy Resilience Project team will work closely with the local authority and other relevant groups to provide high quality energy saving information to the most vulnerable groups within the borough. Using qualified energy advisor to deliver advice and also training several volunteers to become energy champions, they will be able to provide support, energy awareness sessions and share best practice with the community network. The project will also produce a mobile app containing useful tips, local and national support and tools will provide on-going support.

Students Organising for Sustainability UK
GB wide

Homes Fit For Study (HFFS) will support over 21,500 students helping reduce their exposure to fuel poverty by providing high quality home energy advice to students, living in the private rented sector (PRS), supporting them to adopt energy saving habits through a behaviour change and awareness raising campaign, implement low/no cost energy efficiency measures, improve their thermal comfort and understand their heating systems, learn to understand energy bills and tariffs, including switching advice and support, in particular those already struggling with their bills, seek out energy efficient properties and appliances. Home energy audits will be delivered by trained student home energy advisors, providing peer-to-peer advice. 


A full table of the successful round 11 grantees is below:

Organisation Name Project Title Grant Request Project location
Aberfeldy Parish Church Warm Connections £80,019.94 Perth & Kinross (one ward)
ALIenergy Lochaber Affordable Warmth Service £99,937.50 Lochaber in the Highlands
ateb Group Save Energy Save Money Project  £67,108.69 Pembrokeshire & West Carmarthenshire
Bournville Village Trust Birmingham Fuel Poverty Alliance £378,137.00 Birmingham
Centre for Sustainable Energy WHAM (Warmer Homes Advice and Money) £408,280.50 Bristol and North Somerset
Groundwork London COMFORT £127,938.00 London Boroughs of Kensington & Chelsea, Hammersmith & Fulham
Habitats & Heritage South West London Energy Advice Partnership £144,958.50 London Boroughs of Merton, Richmond and Wandsworth
Macmillan Cancer Support Tackling fuel poverty caused by cancer £354,504.66 GB wide
NDVS Warmer Homes North Devon £133,749.40 North Devon
Research Institute for Disabled Consumers Enabling Inclusive Innovation and Sustainable Choice £242,713.00 GB wide
Ryecroft NRC Energy Resilience Project £40,600.00 Walsall, West Midlands
Students Organising for Sustainability UK Homes Fit For Study £130,045.17 GW wide


Further information on the projects funded to date can be found here.

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