Milton Keynes Citizens Advice Bureau FuPOS – Fuel Poverty Outreach Service
Funded Project: Description
They are planning a targeted initiative to help vulnerable residents manage their energy costs, access critical financial support, and reduce fuel poverty. The project will recruit two full-time Energy Advisers, supported by a Project Supervisor and management oversight, to deliver specialist energy advice and advocacy.
The advisers will provide one-to-one support, home visits, face-to-face community appointments, digital advice, and group workshops, helping clients better understand energy tariffs, maximise their income, and adopt energy-saving behaviours.
Operating across Milton Keynes’ highest fuel poverty areas, the project will target low-income households, older adults, and those with disabilities, ensuring they receive tailored, impactful assistance. They will partner with local housing associations, health services, and community groups to increase engagement and reach.
Over two years, the project aims to deliver 1,850 tailored interventions to more than 1,400 households, equipping Milton Keynes’ most vulnerable residents with the knowledge and tools needed to improve their financial resilience and long-term energy sustainability
By combining practical advice with financial intervention and follow-up support, the project ensures sustainable, measurable outcomes for households in or at risk of fuel poverty